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1 open safety recall recorded with NHTSA. A recall repair is free at a franchised dealer, whatever the age of the vehicle.

  1. STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

    New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

    Risk
    An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
    Remedy
    New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

    NHTSA campaign 25V542000 · New Flyer of America, Inc. · Reported 23/08/2025

Is your 2022 New Flyer Xcelsior affected?

A recall applies to a range of vehicles, not to every one built that year. Check your VIN to see which of these are open on yours.

Source: NHTSA public recall database.

Recalls are issued every week. Most owners hear late.

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Recall information comes from the National Highway Traffic Safety Administration, last updated 2025-08-23. DriveDocket is not affiliated with NHTSA, New Flyer, or any vehicle manufacturer. Confirm any recall with a franchised dealer before relying on it.

All New Flyer recalls

2022 New Flyer Xcelsior recalls — DriveDocket