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2 open safety recalls recorded with NHTSA. A recall repair is free at a franchised dealer, whatever the age of the vehicle.

  1. ELECTRICAL SYSTEM:SOFTWARE

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Risk
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    NHTSA campaign 22V365000 · Mercedes-Benz USA, LLC · Reported 20/05/2022 · Fixable by software update

  2. ELECTRICAL SYSTEM:SOFTWARE

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Risk
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    NHTSA campaign 21V058000 · Mercedes-Benz USA, LLC · Reported 05/02/2021 · Fixable by software update

Is your 2019 Mercedes-Benz Amg GLA45 affected?

A recall applies to a range of vehicles, not to every one built that year. Check your VIN to see which of these are open on yours.

Source: NHTSA public recall database.

Recalls are issued every week. Most owners hear late.

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Recall information comes from the National Highway Traffic Safety Administration, last updated 2022-05-20. DriveDocket is not affiliated with NHTSA, Mercedes-Benz, or any vehicle manufacturer. Confirm any recall with a franchised dealer before relying on it.

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